Privacy policy
Privacy Policy
Effective Date: October 16, 2026
IronPawKennels respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected, how it is used, and when it may be shared when you visit our website or purchase sofas and furniture.
Information We Collect
Depending on how you interact with our store, we may collect:
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Contact information: Your name, email address, telephone number, billing address, and shipping address.
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Order information: Products purchased, order history, transaction details, shipping information, and refund records.
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Account information: Details you provide when creating or managing a customer account.
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Customer service information: Messages, feedback, and information you submit when requesting assistance.
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Technical information: Browser type, device information, IP address, and website usage data collected through cookies or similar technologies, where applicable.
Payment information may be processed by third-party payment providers. We do not intentionally store complete payment card details on our own systems when those details are handled by payment processors.
How We Use Your Information
We may use personal information to:
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Process and fulfill furniture orders.
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Arrange deliveries and provide shipping updates.
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Process payments, cancellations, eligible returns, and refunds.
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Respond to product questions and customer service requests.
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Maintain, secure, and improve our website and shopping experience.
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Detect and help prevent fraud or unauthorized transactions.
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Send marketing communications where permitted by law and, when required, with your consent.
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Comply with applicable legal, accounting, and regulatory obligations.
Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to maintain shopping cart functionality, remember customer preferences, analyze website traffic, and improve website performance.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
How We Share Information
We may share necessary information with service providers that help us operate our store, including Shopify, payment processors, shipping carriers, fulfillment partners, website service providers, analytics services, and customer support providers.
We may also disclose information when required by law, in response to valid legal requests, or when reasonably necessary to protect our customers, business, or legal rights.
We do not sell personal information for money. Depending on applicable privacy laws, certain advertising-related data disclosures may be treated as a sale or sharing of personal information. Where applicable, you may have the right to opt out.
Data Retention and Security
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal requirements.
We use reasonable safeguards to protect personal information. However, no electronic storage or internet transmission method can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have rights regarding specific data uses or disclosures.
We may need to verify your identity before processing a request. Certain information may be retained where permitted or required by law.
To submit a privacy-related request, contact us using the details below.
Children's Privacy
Our website is intended for customers shopping for household furniture. We do not knowingly collect children's personal information in a manner prohibited by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.
Contact Us
Store: IronPawKennels
Email: sales@ironpawkennels.com
Phone: +1 (844) 486-6375
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 5207 Linbar Dr, Nashville, TN 37211, United States